We want your literary journey with Book of Deadventures to be as fulfilling as the stories within our books. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your satisfaction.
You may initiate a return within 30 days from the date of receiving your order. To be eligible for a return, the item must be in the same condition as you received it, without any damage or signs of wear.
Contact Us: To begin the return process, please reach out to our customer support team at [email protected], providing your order details, reason for the return, and any additional relevant information.
Return Authorization: Our customer support team will guide you through the return process and provide you with a Return Authorization (RA) number.
Securely Pack the Item: Please pack the item securely, ensuring it's protected during transit. Include the original packaging and any accessories or accompanying materials.
Ship the Item: Ship the item back to the address provided by our customer support team. The shipping cost for the return will be the responsibility of the customer.
Confirmation and Refund: Once we receive the item and inspect its condition, we will notify you about the approval or rejection of your return. If approved, we will process the refund within 7 days and credit it to your original method of payment.
Digital products, including e-books and audiobooks, are not eligible for returns. Any item not in its original condition, damaged, or missing parts for reasons not due to our error. We value your trust in Book of Deadventures and strive to provide you with a seamless shopping experience. Our return policy is designed to ensure your satisfaction and peace of mind. If you have any questions or concerns regarding our return policy, feel free to contact us. Thank you for being a part of our literary community!